Getting your DxDiag.txt

To run a DxDiag report follow the steps below:

  1. If you are running Windows 7 or higher, go to your TaskBar.
  2. Click on, "Start Button".
  3. Click on, "Run".
  4. In the pop-up window enter DxDiag and hit ok.
  5. The DirectX Diagnostic Tool pop-up window should appear.
  6. Click on, "Save all information".
  7. "Save As" window should be present.
  8. Click on, "Save" (The file should be saved to your desktop as DxDiag.txt)
  9. Exit the DirectX Diagnostic Tool.